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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative requirementsmay relate to: | applicable commonwealth, state and territory legislation which affects work such as: workplace safety environmental issues equal employment opportunity industrial relations anti-discrimination and diversity Australian building codes and regulations Australian Communications Authority cabling standards Australian standards and quality assurance requirements award and enterprise agreements evidence collection freedom of information licensing arrangements and certification requirements privacy requirements relevant industry codes of practice telecommunications trade practices. |
Organisational requirements may relate to: | access and equity policies, principles and practices business and performance plans client service standards code of conduct, code of ethics communication and reporting procedures complaint and dispute resolution procedures emergency and evacuation procedures employer and employee rights and responsibilities OHS policies, procedures and programs own role, responsibility and authority personal and professional development privacy and confidentiality of information quality assurance and continuous improvement processes and standards resource parameters and procedures roles, functions and responsibilities of security personnel storage and disposal of information. |
Assignment instructionsmay include: | access to site and specific site requirements equipment and system location information equipment, tools and material requirements personal protection clothing and equipment requirements reporting requirements security equipment and system information: features, functions and capabilities installation procedures manufacturer's instructions service and maintenance requirements type warranties and guarantees specific client requirements timeframes work schedules work tasks and procedures. |
Relevant informationmay relate to: | historical performance information operational data site variables: equipment and system usage environmental conditions building structures client habits. |
Interpersonal techniques may involve: | active listening being non-judgemental being respectful and non-discriminatory constructive feedback control of tone of voice and body language culturally aware and sensitive use of language and concepts demonstrating flexibility and willingness to negotiate effective verbal and non-verbal communication maintaining professionalism providing sufficient time for questions and responses reflection and summarising two-way interaction use of plain English use of positive, confident and cooperative language. |
Relevant personsmay include: | clients colleagues engineers and technicians equipment and systems manufacturers security consultants security personnel site managers or project managers supervisor. |
Faultsmay be: | due to operational misuse due to previous installation electronic environmental mechanical procedural software-related. |
Security equipment and systems may include: | access control systems audible and visual warning devices cameras and monitors commercial and residential alarm systems detection devices electric and mechanical fire safety and fire locking systems electronic locks and locking systems electronic readers electronic screen equipment intercoms and control panels security doors and door controls specialised access control systems eg biometrics. |
Security systems may be: | computerised electronic mechanical procedural. |
Tools, equipment and materialsmay include: | cable testing equipment circuit board cleaner communications equipment computer cables and leads computers and computer software including back-up disks crimp tools drop sheet file glass break tester hand tools interface PCBs ladder multimeter personal protection equipment power tools routers spirit level. |
Site access and specific site requirementsmay relate to: | access and egress points access codes, keys or passes building codes and regulations heritage requirements noise control obtaining security clearance OHS requirements time of access to site union requirements. |
Risks and hazardsmay relate to: | chemical hazards eg battery corrosion exposed electrical wiring exposure to: asbestos building debris dust glass fibre live power natural and other gas build-up noise vermin water manual handling non-compliance with building codes and regulations. |
Occupational Health and Safety (OHS) requirementsmay relate to: | emergency procedures following confined spaces procedures implementation of safety policies and procedures: chemicals, gas and vapour isolation procedures monitoring and testing procedures use of personal protection equipment and clothing work clearance procedures risk and hazard recognition safety training working with electrical wiring and cables working with tools and equipment. |
Personal protection equipmentmay include: | breathing apparatus fire extinguisher first aid kit gloves head protection hearing protection knee pads masks safety boots safety glasses warning signs and tapes witches hats. |
Systematic fault-findingmethods may involve: | identifying fault in shortest time possible progressively isolating fault reviewing all available information using a methodical approach using testing equipment verifying continued existence of problem. |
Operational data may be found in: | back-up information central monitoring station records maintenance documentation manufacturer's instructions software records visual inspections. |
Documentationmay include: | faulty or malfunctioning tools and equipment location of security equipment and system materials used recommendations for repair security equipment and system faults testing and inspection results warranty conditions work activity report written and electronic reports. |